When will my order ship? 

Our products usually – key word usually – ship within 3-4 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

Why is my order unfulfilled?

No need to worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You’ll receive an email with tracking once this happens!

My package says delivered, but I didn’t receive it.

Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!

If you do not receive your order in a couple days, please email our Customer Care team, within 15 days of the last tracking update, with your order number and tracking information so that we may assist you further! :)

Delivery and Returns DelaysUpdated 2 months ago

We do our very best to process and ship your order as quickly as possible, however once your order is transferred to USPS, it may encounter delays during its journey to you. The same is true for orders determined to be undeliverable by USPS and returned to our HQ.

Please note, Dripd N Beauty is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays. Our team can only view the same information that you can via your order’s tracking number.

Please allow our full shipping times to pass before reaching out to our Customer Care team!

For domestic orders, shipping may take up to 15-20 business days.
For international orders, shipping may take up to 22-25 business days.
If your order is traveling beyond these time frames, please email our Customer Care team by clicking HERE with your order number and tracking information so that we may assist you further!

For returned orders, please note that we will issue a full refund for your order once it is received at our HQ and confirmed to be undeliverable. We are unable to process a refund for a returned order until we physically receive the package. We apologize for any inconvenience!