Refund & Returns
At DripDDNBeauty.com, we get it—sometimes that “unicorn highlighter” turns out to be a glittery disaster, or your skin decides to rebel against that “miracle serum.” No sweat! Our 30-Day Glow Guarantee ensures your returns are smoother than our bestselling hyaluronic acid.
1. The DripDDN Promise: 30 Days to Decide
- Changed Your Mind?: Not vibing with that lipstick shade? Return unused, unopened products within 30 days for a full refund.
- Defective or Damaged?: We’ll replace or refund it ASAP—no need to send it back (keep it, trash it, or gift it to your frenemy).
2. How to Return: Easy as 1-2-Glow
- Start Here: Email [email protected] with your order number and a 😭 or 😡 emoji (we speak fluent emoticon).
- Pack It Up: Seal products in their original packaging. Pro tip: Use our recyclable glitter-free box (because Mother Earth deserves a break).
- Ship It: We’ll email a prepaid label. Drop it off, track it, and let us handle the rest.
Warning: If your return looks like it survived a mosh pit (opened, used, or smeared with regret), we’ll send it back. 💔
3. Refund Speed: Faster Than a Sheet Mask Dries
- Processing Time: Refunds hit your account in 3-5 business days after we receive your return.
- Original Payment Only: Money goes back to your card/PayPal. Gifted? We’ll issue store credit with extra confetti. 🎉
4. Exceptions (aka “The Fine Print You’ll Actually Read”)
- Final Sale Items: Marked “NO RETURNS” because they’re cheaper than your latte habit.
- Used Products: If you’ve dipped, dabbed, or slathered it, it’s yours forever. (But hey, patch test next time?)
- Gift Cards: Non-refundable, but highly giftable.
Sustainability: Returns with a Conscience
- Gently Loved Products: Donated to beauty shelters or upcycled into samples.
- Packaging: Reused or composted—because landfills don’t need our glitter.